Snappy TechsSnappy Techs

Ottawa · approximately 16 years in business

Your computer is broken. We fix it, and we tell you the price first.

Ottawa's local technology support company for homes and small businesses. Diagnosis is $59 and credited to your repair. Nothing happens until you approve a written quote — no jargon, no upselling, no commission.

Book a repair 613-606-8881See our prices
In business
16 years
Customers served
9,300+
Diagnostic
$59

Where should we start?

Choose the one that sounds like your situation.

Fix my computerSomething is broken, slow, infected or won't turn on. We diagnose it, quote it, and you approve before any work starts.Protect my technologyKeep devices, accounts, email and backups secure — for a household, a senior parent, or a small business team.Improve my businessStop missing calls, follow up on leads automatically, and put customer information in one place.

  • Written quote first

    You see the price before any work begins. No surprises on collection.

  • No fix, no fee

    If we cannot fix it, you do not pay for the attempt.

  • 90-day warranty

    Every repair carries a ninety-day workmanship warranty on labour.

  • We come to you

    Scheduled pickup and delivery from $49, free on qualifying repairs.

Popular

What people call us about most

Full price list

How it works

Four steps, no surprises

  1. 01

    Tell us what's wrong

    Call, book online, or bring the device in. Describe it in your own words.

  2. 02

    We diagnose it

    $59, credited to your repair. We find the actual cause, not a guess.

  3. 03

    You approve the quote

    A written price in plain language. You decide — including deciding not to.

  4. 04

    We fix and return it

    Repaired, tested, set up, and explained before we hand it back.

Pickup and delivery

Can't get to us? We'll come to you.

We collect the device, repair it, and bring it back set up and working. From $49, and free on qualifying Ottawa repairs.

Check my postal code

Local

Actually in Ottawa

Our shop is at 428 Rideau Street in Ottawa. You can walk in, speak to the person who will work on your device, and pick it up from the same place.

  • Downtown Ottawa
  • Centretown
  • Sandy Hill
  • Vanier
  • Nepean
  • Kanata
  • Barrhaven
  • Orléans
  • Gloucester
  • Westboro
  • Hintonburg
  • Gatineau

428 Rideau Street, Ottawa, ON

613-606-8881

Monday – Friday, 9:00 AM – 6:00 PM

Questions

Things people ask before calling

How much does a computer repair cost?
Diagnosis is $59 and is credited to your repair if you go ahead. Most common jobs start from $149, and you always get a written quote before work starts.
Do you come to my home or business?
Yes. Scheduled pickup and return delivery across the Ottawa area from $49, onsite visits from $159, and secure remote support where the problem allows.
How quickly can you help?
Call during business hours and you will speak to a technician. Remote sessions can often start the same day; hardware timelines are quoted honestly after diagnosis.
Do you work with small businesses?
Yes. Managed IT starts at $89 per user monthly, covering monitoring, patching, endpoint protection and support.
What if it cannot be fixed?
You do not pay for the attempt, and we will tell you plainly when replacing is the better financial decision.
Where are you located?
428 Rideau Street, Ottawa. We serve Ottawa, Gatineau and the National Capital Region, plus remote support across Canada.

Let's get it sorted

Book online in under a minute, or call and speak to a technician who will tell you honestly whether it is worth fixing.

Book a repair 613-606-8881
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