Business IT · Ottawa
Small business IT support in Ottawa
Between five and fifty people, no IT department, and a growing sense that technology is being held together by whoever is least busy. That is the business we are built for.
428 Rideau Street, Ottawa — approximately 16 years serving the National Capital Region
Sound familiar?
- Staff interrupt each other to solve computer problems.
- Nobody owns technology decisions or spending.
- Onsite help takes days to arrange.
- Security has never really been looked at.
- Every technology invoice is a surprise.
How support works
A single point of contact, with the option of hands on site when remote will not do it.
- Helpdesk for staff, with every request tracked
- Onsite visits across Ottawa and Gatineau
- Device management, patching and monitoring
- Email, account and workspace administration
- Security baseline and backup included in business plans
- Quarterly review of what broke and why
Industries we support in Ottawa
Professional offices, legal and accounting firms, clinics, property management, trades, retail and non-profits. Different tools, but the same underlying needs: reliable devices, protected email, working backup and someone to call.
Local and accountable
We are a physical Ottawa business at 428 Rideau Street — not a call centre and not a reseller. You can walk in, and the person who quotes the work is the person who does it.
What changes
Staff stop fixing IT
They go back to the work you actually hired them for.
One accountable team
No more chasing three different people.
Budget you can plan
Monthly cost instead of emergency spend.
What it costs
Business support from $89 per user monthly. Onsite visits from $159. Scope confirmed after the free review.
See full pricingCommon questions
- We only have eight staff. Are we too small?
- No. Most of our business clients are between five and fifty people, and the smaller ones usually see the biggest improvement.
- How fast can someone come onsite in Ottawa?
- We schedule onsite visits across Ottawa and Gatineau and will tell you the realistic window when you call rather than quoting a guarantee we cannot control.
- What happens in the free 20-minute review?
- We go through devices, email security, backup, support, access and efficiency, then give you a prioritised summary. There is no charge and no obligation.