Ottawa · free pickup and return
Free Computer & MacBook Pickup in Ottawa
We collect the device from your home, residence or office, repair it, and bring it back set up and working. Free across Ottawa.
1. Tell us what's wrong
Complete the short repair request — plain words are fine.
2. Schedule pickup
Choose the pickup address and the time window that suits you.
3. We handle the repair
We diagnose the problem and tell you the options before any work starts.
Where we collect from
- Downtown Ottawa
- Centretown
- Sandy Hill
- Vanier
- Nepean
- Kanata
- Barrhaven
- Orléans
- Gloucester
- Westboro
- Hintonburg
- Gatineau
Pickup days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday. Time windows: Morning (9am – 12pm) · Afternoon (12pm – 4pm) · Late afternoon (4pm – 6pm).
Pickup questions
- Is pickup really free?
- Yes. Pickup and return delivery are free across Ottawa on repairs. Free pickup and return delivery applies to repairs within the Ottawa service area listed below. Outside that area we arrange remote support or mail-in service.
- Does SnappyTechs offer computer pickup?
- Yes. Tell us what is wrong, choose a day and time window, and a technician collects the device from your home, residence or office in Ottawa.
- What happens after you collect my computer?
- We diagnose the problem, then contact you with what it needs and what it costs. Nothing is repaired or ordered until you approve it.
- Do you pick up desktops and iMacs?
- Yes — desktops, all-in-ones, gaming towers, laptops and MacBooks. Bring the power adapter if you have it.
- Should I back up my files first?
- Back up if the machine still turns on. If it does not, tell us on the form — we take extra care with drives when files matter, though no recovery can be guaranteed.