Business IT · Ottawa

Managed IT services in Ottawa

Small teams rarely need a full IT department. They need someone accountable when a computer dies, a mailbox is compromised, or a new hire starts on Monday. That is what a managed arrangement gives you.

428 Rideau Street, Ottawaapproximately 16 years serving the National Capital Region

Sound familiar?

  • The person who "handles IT" also has a real job to do.
  • Nobody knows how many computers the business owns or how old they are.
  • Updates get postponed for months across the whole team.
  • New hires wait days for accounts; leavers keep access for weeks.
  • The same Wi-Fi, printer and login problems come back every month.

What managed IT actually covers

A fixed monthly arrangement that keeps devices healthy and gives your staff a real place to go when something breaks.

  • Monitored computers with proactive alerting before failures interrupt work
  • Scheduled operating-system and application patching
  • Business-grade endpoint protection on every device
  • Monitored, restore-tested backup
  • Microsoft 365 or Google Workspace administration
  • Onboarding and offboarding handled to a written checklist
  • Tracked support requests, so recurring problems get fixed at the root

How we start

Every engagement begins with the free 20-minute review. We look at devices, email security, backup, support readiness, access control and efficiency, then tell you plainly what matters first and what can wait. There is no obligation to proceed.

Why an Ottawa company

We are a physical Ottawa business at 428 Rideau Street — not a call centre and not a reseller. You can walk in, and the person who quotes the work is the person who does it.

What changes

Fewer interruptions

Problems are caught and resolved before the whole office notices them.

Predictable cost

A monthly figure instead of unplanned emergency invoices.

Real accountability

One number, one team, and a record of every request.

What it costs

Managed IT from $89 per user monthly. Scope and final pricing are confirmed after the free review.

See full pricing

Common questions

How much does managed IT cost for a small Ottawa business?
Managed IT starts from $89 per user monthly. The exact figure depends on device count, workspace platform and whether backup and security are included. We confirm it in writing after the free 20-minute review.
Do we have to sign a long contract?
No. We would rather earn the renewal. We will tell you the term before you commit and there is never a charge for the review itself.
Can you work alongside our existing IT person?
Yes. Plenty of our clients have a capable in-house person who needs monitoring, patching, backup and after-hours cover behind them.
What if we only have five computers?
That is a normal size for us. Small teams often get the biggest improvement because so little is currently managed.
Do you support Macs as well as Windows?
Yes. Mixed Mac and Windows environments are common in Ottawa professional offices and we manage both.